How to apply for Hope Bank POS in Nigeria

Have you been looking for a cheap and reliable POS like Hope Bank POS and you haven’t been able to get one?

In this article, I will show you how to get a Hope Bank POS and answer any important questions you might have about the POS. 

How much is Hope Bank POS (Cautionary fee)

Hope Bank will only charge you N20,000 as a cautionary fee for the Hope Bank traditional Android POS to get the POS from them. This cautionary fee is so that you won’t damage the POS. Paying this fee does not mean you have bought the POS. 

How long will it take you to get a Hope Bank POS

Usually it can take between a day  to 1 week to get a Hope Bank POS. 

What is Hope Bank code?

Hope Bank USSD code is *569*9#. This is the code to create an account on Hope Bank and also perform other forms of transactions like transfer, aitime purchase, gotv payment, dstv payment, data purchase and lots more

How does Hope Bank POS charge?

Hope Bank charges N30 on withdrawal and N10 to N20 on every deposit of depending on the amount

Hope Bank POS charge for withdrawal

That means if you withdraw as follow

N1000 charges is N30

N2000 charges is N30

N3000 charges is N30

N4000 charges is N30

N5000 charges is N30

N6000 charges is N30

N7000 charges is N30

N8000 charges is N30

N9000 charges is N30

N10,000 charges is N30

N11,000 charges is N50

N12,000 charges is N50

N13,000 charges is N50

N14,000 charges is N50

N15,000 charges is N50

N16,000 charges is N50

N17,000 charges is N50

N18,000 charges is N50

N19,000 charges is N50

N20,000 charges is N50

Any amount above N20,000 charges is N50

Any amount above N100,000 charges is N50

Hope Bank POS charge for deposit/transfer

That means if you deposit as follow

N1000 charges is N10

N2000 charges is N10

N3000 charges is N10

N4000 charges is N10

N5000 charges is N10

N6000 charges is N10

N7000 charges is N10

N8000 charges is N10

N9000 charges is N10

N10,000 charges is N10

N11,000 charges is N20

N12,000 charges is N20

N13,000 charges is N20

N14,000 charges is N20

N15,000 charges is N20

N16,000 charges is N20

N17,000 charges is N20

N18,000 charges is N20

N19,000 charges is N20

N20,000 charges is N20

Any amount above N20,000 charges is N20

Any amount above N100,000 charges is N20

Is there stamp duty on Hope Bank POS 

There is no stamp duty on Hope Bank POS. Stamp duty is an extra N50 charged by the federal government on any withdrawal or inward transfer from N10,000 and above. This amount is not been charged on Hope Bank 

How do i get Hope Bank POS

To become a Hope Bank agent, you will need to download the Hope Bank app from play store and register 

How to create an Hope Bank Bank account 

1 Dial *569*9# on your phone

2. Select option 2- open account 

3. Select option 2- open account with bvn 

4. Enter BVN 

5. Enter date of birth

6. Create 6-8 digit pin 

A bank account number will be created for you note this account number 

7. Visit https://Hope to create an internet banking profile so that you can access the account via your android phone 

8. Input the account number generated for you. An OTP will be sent to the phone number you registered with. Insert this OTP and click on proceed 

9. You will be asked to fill some security questions select them and insert your answer. Then create a password and also set your pin (your PIN should be between 6 to 8 digits). Click on SUBMIT when you are done 

You will get a congratulatory message. That you have successfully registered for digital banking. Click ok to log in 

What do i need to apply for a Hope Bank POS

All you need is your ID card (whether national ID card, Driver’s license, Voter’s card or international passport), Nepa bill, and passport photograph. These plus a cautionary fee of N10,000 (for the Mpos) while N30,000 (for the android POS) is what you need to get the Hope Bank POS. 

The following documents will be required

  • A verified Identity card such as International Passport, National ID Card, or Voters Card (for account upgrade only)
  • Utility Bill (Nepa Bill)
  • Business License (For Registered business only)
  • Valid BVN
  • Valid email address

Other details you will need to apply for Hope Bank POS

  • First name
  • last name.
  • The gender.
  • Email address.
  • State
  • Local government
  • Phone number.
  • Date of birth

Why does Hope Bank ask for your BVN

The Bank Verification Number is used to confirm that your personal information submitted is valid for proper KYC documentation as required by the CBN

How to fund your Hope Bank wallet

There are several ways to fund your Hope Bank account

The first way is via Bank transfer. That is, Hope Bank provides you with a unique account number which is usually displayed at the top of your dashboard, you can copy this account number and go to your other bank mobile app to transfer any amount you wish to fund your wallet (just the way you do normal bank transfer). After dialing the code and processing the transaction successfully, check your wallet to see if it reflect. 

How do I contact Hope Bank customer care if i have any issue

Hope Bank has one of the most responsive customer support in agency banking.You can always reach them via their email [email protected]

Whatsapp 09017856291

Call: 01-2272871

Physical address: Hope Payment Service Bank Ltd,

Commerce House,

1, Idowu Taylor Street,

Victoria Island, Lagos.

How do i log complain on the Hope Bank POS or platform

Sadly, Hope Bank does not have a portal for you to complain about failed transactions at the moment, as the customer will need to contact their bank in case of a dispense error. 


How do I access my dashboard on Hope Bank

You can access your dashboard by logging in to your Hope Bank dashboard here  (or you can download the app on playstore). 

What are the things you can do on a Hope Bank POS machine

Here are some services you can do on a Hope Bank POS

  1. Cash withdrawal
  2. Fund Transfer
  3. Instant Settlement
  4. Payment of Utility Bills

Can Hope Bank POS check account balance for a customer ATM

Not yet. This is a feature they might add in the future

How much commission does Hope Bank give on services

Here are the commissions Hope Bank will pay you as an agent when you buy airtime, or pay for Tv subscription for a customer or pay electricity bill for customers

MTN 2.8% commission

Glo  3.80% commission

Etisalat  3.30% commission

Airtel 3.80% commission

FOR TV Subscription.

DStv N60 commission.

GOtv N60 commission.

IKEDC 1.7% of value plus N50 commission

PHEDC 0.8% of value plus N50  commission

ENUGU POSTPAID 0.8% of value plus N50 commission

IBEDC 1.8% of value plus N50  commission*.

KEDCO 1.8% of value plus N50 Commission

How do i upgrade my KYC level on Hope Bank

To upgrade your KYC on your Hope Bank Box app, click on the settings icon at the bottom right hand corner of the app immediately you login in. on the page displayed, you will see UPDATE KYC click on that and you can update all your KYC information there to get your account active and fully functional 

How secure is Hope Bank POS and where is Hope Bank head office

Hope Bank is licensed by the central bank of Nigeria (CBN), which authorises them to carry out agency banking services and they have been in the agency banking business for long

Why do so many people like Hope Bank POS

People like Hope Bank POS because they are

  1. Reliable
  2. fair pricing and fair commission
  3. Excellent network reliability
  4. instant settlement
  5. Great customer support 

Does Hope Bank have a mobile app

Yes you can download the app by visiting play store or apple store on iphone just search for Hope Bank Mobile 

Does Hope Bank have a physical office 

Hope Bank office address is 1, Idowu Taylor Street, Victoria Island, Lagos.


Getting Hope Bank POS is very easy,and it is one POS you can easily get fast If you are just starting your POS business.

In case you need any help, you can always contact me on WhatsApp on 08101409501 i am always available to help

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