Palmpay POS (Get it fast and everything you need to know)

Palmpay is one of the most popular and cheapest POS with great pricing in the POS market in Nigeria.

How much is Palmpay POS (Cautionary fee)

Palmpay will only charge you N20,000 as a cautionary fee for you to get the POS from them. This cautionary fee is so that you won’t damage the POS. Paying this fee does not mean you have bought the POS. Because if you did not perform up to expectation, they will collect the POS back from you and if the POS is still in good condition, they will return your initial payment of N20,000 automatically to you 

Does palmpay have android POS

Yes Palmpay POS is an android POS as seen below

Can i connect Palmpay POS to hotspot

Yes you can connect Palmpay POS to hotspot

How long will it take you to get a Palmpay POS

Usually it can take between 1 week to 1 month to get a Palmpay POS. And you might not get it at all. There’s no target on this POS at the moment 

What is the charges on Palmpay POS?

Palmpay charges 0.5% on withdrawal and N10 on average on every deposit of any amount

This means you will be charged N5 on every N1000 you withdraw for a customer and you will be charged N20 to transfer any amount whether on the POS or on their web platform

That means if you withdraw as follow

N1000 charges is N5

N2000 charges is N10

N3000 charges is N15

N4000 charges is N20

N5000 charges is N25

N6000 charges is N30

N7000 charges is N35

N8000 charges is N40

N9000 charges is N45

N10,000 charges is N50

N11,000 charges is N55

N12,000 charges is N60

N13,000 charges is N65

N14,000 charges is N70

N15,000 charges is N75

N16,000 charges is N80

N17,000 charges is N85

N18,000 charges is N90

N19,000 charges is N95

N20,000 charges is N100

Any amount above N20,000 charges is N100 (even though it is N600,000)

How to become a Palmpay Agent

To become an agent, You can also contact me on whatsapp on 08137820379 for assistance on the application (whatsapp only). 


Start your application here 

What do i need to apply for a Palmpay POS

All you need is your ID card (whether national ID card, Driver’s license, Voter’s card or international passport), Nepa bill, and passport photograph. These plus a cautionary fee of N20,000 is what you need to get the POS. As i have said earlier, your N20,000 will be refunded if you decide to return the POS as long as the POS is in good condition.

The following documents will be required

  • A verified Identity card such as International Passport, National ID Card, or Voters Card
  • Utility Bill (Nepa Bill)
  • Business License (For Registered business only)
  • Valid BVN
  • Valid Account Number
  • Statement of account with 3 million in monthly turnover

Other details you will need to apply for Palmpay POS

  • First name
  • last name.
  • Date of birth.
  • The gender.
  • Email address.
  • Username.
  • Phone number.
  • Mother maiden name.
  • Two address line.
  • Country and city.

Why does Palmpay ask for your BVN

The Bank Verification Number is used to confirm that your personal information submitted is valid for proper KYC documentation as required by the CBN

How do I contact Palmpay customer care if i have any issue

They have one of the most responsive customer support in agency banking. You can reach their customer service via call or chat the via the app 

Here is how to contact Palmpay customer care

You can reach their support team through the following support channels

  • Call: 017005700
  • Email: [email protected]
  • Available time to reach customer service:
  • Monday-Friday 8am to 7pm
  • Saturdays and National Holidays 10am to 4pm
  • Office address: 20 Opebi rd. Ikeja. Lagos.

How do i log complain on the Palmpay POS or platform

  • You can chat with palmpay live via the app;
  • Launch the PalmPay App
  • Tap the burger menu in the top left corner of your home screen and click on ‘Customer Service’
  • Tap ‘Live Chat’
  • You will be connected to a PalmPay customer service representative shortly

How do I access my dashboard on Palmpay

You can access your dashboard via your Palmpay partner app which you can download on playstore 

What are the things you can do on a Palmpay POS machine

here are some services you can do on a Palmpay POS

  1. Cash withdrawal
  2. Fund Transfer
  3. Payment of Utility Bills
  4. Check customers account balance with their ATM

Can Palmpay POS check account balance for a customer ATM

You can now use Palmpay POS to check customers account balance using the customer ATM card. Most customers will want you to help them check their balance for them to know how much is in their account before they withdraw. So you can do that on your Palmpay POS

How much commission does Palmpay give on services

Here are the commissions Palmpay will pay you as an agent when you buy airtime, or pay for Tv subscription for a customer or pay electricity bill for customers

MTN 3% commission

Glo  4% commission

Etisalat  4.5% commission

Airtel 4% commission

FOR TV Subscription.

DStv 2% commission.

GOgtv 2% commission.

PHCH 2% commission.

Startime 2% commission.

How do i upgrade my KYC level on Palmpay

You can upgrade your kyc level from level 1 by clicking on the Human icon at the bottom of page of your Palmpay app or watch this video to see how 


How to fund Palmpay account

Sometimes, you might be out of money on your Palmpay POS and you have a customer that wants to do deposit. The next thing you need to do is to fund your Palmpay account. Here’s how to do that

Your palmpay account number is your PHONE NUMBER the one you use to create your palmpay account but you will remove the first ‘0’ in the number. For example if your mobile number is 08137820379, your palmpay account number will be 8137820379. 

You will go to your bank mobile app to do transfer, just the way you do transfer to your friends on your bank app(for any bank you are using) when you want to select bank, chose PALMPAY and put your phone number without the first ‘0’

How secure is Palmpay POS and where is Palmpay head office

Palmpay is licensed by the central bank of Nigeria (CBN), they have several high level licenses that includes the MMO license which authorise them to carry out agency banking services. You can visit Palmpay office at number 20 Opebi rd. Ikeja. Lagos, Nigeria. And most often they usually staffs in every state.

Does Palmpay POS support all ATM card 

You can use any ATM type on the POS including Mastercard, Verve and Visa cards. Currently, only debit cards, credit card payments are not yet supported.

What is the maximum  amount i can transfer on Palmpay 

They have two account tiers:

– Tier 1 has a transaction limit of ₦50,000 and balance limit of ₦300,000

– Tier 2 has a transaction limit of ₦200,000 and a balance limit of ₦500,000

You can upgrade by verifying your bank account using the profile screen.

What is the maximum  amount i can withdraw on Palmpay 

Daily transaction limit of N2,000,000

Monthly transaction limit of N12,000,000

Why do so many people like Palmpay POS

People like Palmpay POS because they are

  1. Reliable
  2. Low pricing and fair commission
  3. Excellent network reliability
  4. instant settlement
  5. Great customer support and constant network update

Does Palmpay have a mobile app

Palmpay have a mobile app that you can download on playstore. Just visit playstore and type Palmpay or click here to download the app now 

if you want to read my article on how to get Opay POS fast click here

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