OPAY is one of the most popular and cheapest POS with great pricing in the POS market in Nigeria.
How much is OPAY POS (Cautionary fee)
OPAY will only charge you N10,000 as a cautionary fee for the traditional POS and N2000 for the opay mini pos for you to get the POS from them. This cautionary fee is so that you won’t damage the POS. Paying this fee does not mean you have bought the POS. Because if you did not perform up to expectation, they will collect the POS back from you and if the POS is still in good condition, they will return your initial payment of N10,000 or N2000 automatically to you
How long will it take you to get a OPAY POS
Usually it can take between a week to 1 month to get a OPAY POS. And you might not get it at all. They only give POS to agents who can withdraw up to at least N70,000 every day for the traditional POS and N30,000 daily for the opa mini. So if you can’t do that withdraw, they won’t give you their POS
What is the charges on OPAY POS?
OPAY charges 0.5% on withdrawal and N20 on average on every deposit of any amount
This means you will be charged N5 on every N1000 you withdraw for a customer and you will be charged N20 to transfer any amount whether on the POS or on their web platform
That means if you withdraw as follow
N1000 charges is N5
N2000 charges is N10
N3000 charges is N15
N4000 charges is N20
N5000 charges is N25
N6000 charges is N30
N7000 charges is N35
N8000 charges is N40
N9000 charges is N45
N10,000 charges is N50
N11,000 charges is N55
N12,000 charges is N60
N13,000 charges is N65
N14,000 charges is N70
N15,000 charges is N75
N16,000 charges is N80
N17,000 charges is N85
N18,000 charges is N90
N19,000 charges is N95
N20,000 charges is N100
Any amount above N20,000 charges is N100 (even though it is N600,000)
How to become a Opay Agent
To become an agent, you need to meet the first criteria of been able to withdraw up to N70,000 daily, at least, after that, you can get the POS by downloading the opay app here then register and after that you upgrade your account to Agent level after your account is approved to agent level, you need to submit your POS application by going to my POS on your opay app and fill the required details make sure you submit your application and add your statement of account. The other way to apply for pos is to contact an aggregator close to you. You can reach me on 08137820379 (i am an opay aggregator) and i will be willing to help you with the application.
You can watch the step by step video i created on how to get opay POS
Important note: the video was created when the opay mini was still free but now there is a fee attached of N2000 and you can apply thesame process for the opay traditional POS
What do i need to apply for a OPAY POS
All you need is your ID card (whether national ID card, Driver’s license, Voter’s card or international passport), Nepa bill, and passport photograph. These plus a cautionary fee of N10,000 or N2000 is what you need to get the POS. As i have said earlier, your N10,000/N2000 will be refunded if you decide to return the POS as long as the POS is in good condition.
The following documents will be required
- A verified Identity card such as International Passport, National ID Card, or Voters Card
- Utility Bill (Nepa Bill)
- Business License (For Registered business only)
- Valid BVN
- Valid Account Number
Other details you will need to apply for OPAY POS
- First name
- last name.
- Date of birth.
- The gender.
- Email address.
- Phone number..
- Two address line.
- Country and city.
Why does OPAY ask for your BVN
The Bank Verification Number is used to confirm that your personal information submitted is valid for proper KYC documentation as required by the CBN
How do I contact OPAY customer care if i have any issue
+234 (01) 8888329 (whatsapp)
[email protected] (email)
[email protected] (fraud issue)
[email protected] (legal)
[email protected] (partnership)
How do i log complain on the OPAY POS or platform
You can log any complaint on any issue you have on the POS without having to contact any support. you can log dispense error on the POS after the customer has been debited or go to your app dashboard by navigating to transactions. Under the transaction, click on the affected transaction and at the button, you will see LOG COMPLAINT
How do I log POS debit complain on Opay POS
Kindly take the following steps to log your complaints for failed POS transactions;
- Start OPAY POS APP on the POS and go to Transaction Detail.
- Select the correct Date which the failed transaction occurred, and click on the transaction.
- Click on the Complain Icon to raise order complain.
- Enter the Complain reason and Opay will investigate the bank settlement. Opay will credit agent’s wallet if we have the settlement of the declined transaction and Agent should give cash to card holder after it is confirmed that Opay has the settlement. (It may take 2 to 3 days for Opay to finish the investigation).
How do I access my dashboard on OPAY
You can access your account by downloading and logging in to your opay app to access your dashboard and use your phone number and password to log in. if you are not sure of your password, click on forget password
What are the things you can do on a OPAY POS machine
here are some services you can do on a OPAY POS
- Cash withdrawal
- Fund Transfer
- Instant Settlement
- Payment of Utility Bills
- Check customers account balance with their ATM (only on the big traditional POS)
Can OPAY POS check account balance for a customer ATM
You can now use OPAY POS to check customers account balance using the customer ATM card. Most customers will want you to help them check their balance for them to know how much is in their account before they withdraw. So you can do that on your OPAY POS
How much commission does OPAY give on services
Here are the commissions OPAY will pay you as an agent when you buy airtime, or pay for Tv subscription for a customer or pay electricity bill for customers
MTN 3% commission
Glo 4% commission
Etisalat 4.5% commission
Airtel 4% commission
FOR TV Subscription.
DStv 2% commission.
GOgtv 2% commission.
PHCH 2% commission.
Startime 2% commission.
How to print EOD on the opay traditional POS
To generate EOD on the analog POS
How to check for EOD
Step 1 click on 5(opay)
Step 2 click on quary
Step 3 enter the date
How do i upgrade my KYC level on OPAY
Click on the ME button at the bottom page of your Opay app and on the page you will see your name at the top and your level. Click on your name and it will show you your level and show you your current level and how to upgrade. Just click on upgrade and input the details.
How secure is OPAY POS and where is OPAY head office
OPAY is licensed by the central bank of Nigeria (CBN), they have several high level licenses that includes the MMO license which authorise them to carry out agency banking services. You can visit OPAY office at Alexander House, Otunba Jobi Fele Way. Ikeja. Lagos, Nigeria. And most often they usually regional offices in some cities and smaller offices around
How to do cardless withdrawal on Opay traditional POS
Kindly follow the steps below to perform cardless withdrawal on the traditional pos.
1. Press menu
2. Press 5( Opay )
3. Down arrow cursor
4. Then Press 7 ( cardless withdrawal )
5. Input amount- Press 1 to scan the bank list
6. Press the down cursor arrow button to view more banks
7. Press enter after the customer is done imputing the USSD on his/her mobile to print the receipt.
LOGIN ERROR POS NOT LOGIN on OPAY traditional
Kindly note that the this means that the terminal did not complete the initialization process. Terminal needs to complete the initialization
process, ensure that there is data on the sim used, then switch off and on the terminal and retry.
Tamper source Voltage high error on Opay traditional POS
You will need to visit the nearest Opay office for further assistance and or replacement
I forget my pattern lock for my opay Android POS machine
You will need to visit the nearest Opay office for further assistance and or replacement (this is FREE)
What time does Opay Office open and close
Their office service hours are Monday – Friday from 9 AM to 5 PM (WAT)
Why do so many people like OPAY POS
People like OPAY POS because they are
- Low pricing and fair commission
- Excellent network reliability
- instant settlement
- Great customer support and constant network update
Does OPAY have a mobile app
OPAY have a mobile app that you can download on playstore. Just visit playstore and type OPAY or click here to download the app now