Have you been looking for a way to get Moniepoint POS and you haven’t been able to get one?
In this article, I will show you how to get a Moniepoint POS and answer any important questions you might have about the POS. Moniepoint is one of the most popular and cheapest POS with great pricing in the POS market in Nigeria.
How much is Moniepoint POS machine(Cautionary fee). Is Moniepoint free?
Moniepoint POS cost N10,000 as a cautionary fee for you to get the POS from them. This cautionary fee is so that you won’t damage the POS. Paying this fee does not mean you have bought the POS. Because if you did not perform up to expectation, they will collect the POS back from you and if the POS is still in good condition, they will return your initial payment of N10,000 automatically to you
How long will it take you to get a moniepoint POS?
To get Moniepoint POS takes less than 72hours. And you might not get Moniepoint POS at all. Moniepoint only gives POS to agents who can withdraw up to at least N70,000 every day. So if you can’t do that withdrawal, they won’t give you their POS. But if you can meet up, you will get Moniepoint POS fast.
What is the charges on Moniepoint POS?
Moniepoint charges 0.5% on withdrawal and N20 on average on every deposit of any amount
This means Moniepoint will charge you N5 on every N1000 you withdraw for a customer and you will be charged N20 to transfer any amount whether on the POS or on their web platform
That means if you withdraw as follow
N1000 charges is N5
N2000 charges is N10
N3000 charges is N15
N4000 charges is N20
N5000 charges is N25
N6000 charges is N30
N7000 charges is N35
N8000 charges is N40
N9000 charges is N45
N10,000 charges is N50
N11,000 charges is N55
N12,000 charges is N60
N13,000 charges is N65
N14,000 charges is N70
N15,000 charges is N75
N16,000 charges is N80
N17,000 charges is N85
N18,000 charges is N90
N19,000 charges is N95
N20,000 charges is N100
Any amount above N20,000 charges is N100 (even though it is N600,000)
How to become a Moiniepoint Agent
To become an agent, you need to meet the first criteria of being able to withdraw up to N70,000 daily, at least, after that, you will need to contact an aggregator close to you as they now run a system where you can only apply for POS from an aggregator close to you alone. You can reach me on 08101409501 <<<Click here to chat me on Whatsapp>>>> and i will be willing to help you with the contact of an aggregator close to you. You can also start your application by visiting their agent sign-up page here https://moniepoint.com/signup.html and fill your details.
A representative from their office will contact you
What do i need to apply for a Moniepoint POS
All you need is your ID card (whether national ID card, Driver’s license, Voter’s card or international passport), Nepa bill, and passport photograph. These plus a cautionary fee of N10,000 is what you need to get the POS. As i have said earlier, your N10,000 will be refunded if you decide to return the POS as long as the POS is in good condition.
The following documents will be required
- A verified Identity card such as International Passport, National ID Card, or Voters Card
- Utility Bill (Nepa Bill)
- Business License (For Registered business only)
- Valid BVN
- Valid Account Number
Other details you will need to apply for moniepoint POS
- First name
- last name.
- Date of birth.
- The gender.
- Email address.
- Phone number.
- Mother maiden name.
- Two address line.
- Country and city.
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Why does Moniepoint ask for your BVN
The Bank Verification Number is used to confirm that your personal information submitted is valid for proper KYC documentation as required by the CBN
How do I contact Moniepoint customer care if i have any issue
They have one of the most responsive customer support in agency banking. They usually have a dedicated WhatsApp group for each state where all the agents and usually 2 support staffs are on. And this gives you the opportunity to as any question you might have. They also post network update on this group from time to time, which is awesome.
Here is how to contact moniepoint customer care
You can reach their support team through the following support channels
- WhatsApp- 08141500017, 09093170000, 09030009613
- Email – [email protected]
- Contact us by calling 08141500017, 09093170000, 09030009613
How do i log complain on the moniepoint POS or platform
You can log any complaint on any issue you have on the POS without having to contact any support. you can log dispense error on the POS after the customer has been debited or go to your online dashboard on the website by navigating to transactions. Under the transaction, click on the affected transaction and at the button, you will see REQUEST REFUND.
You will see all the transactions just the way it is shown above
Click on the one with the issue (one in red) and click on REQUEST REFUND as shown above
How do I access my dashboard on Moniepoint
Visit https://frontoffice-ui.mab.console.teamapt.com/ to access your dashboard and use your username and password to log in. if you are not sure of your username and password, ask your aggregator he will help you get it. most often, your username is your email or your business name.
What are the things you can do on a moniepoint POS machine
here are some services you can do on a moniepoint POS
- Cash withdrawal
- Fund Transfer
- Instant Settlement
- Payment of Utility Bills
- Check customers account balance with their ATM
Can Moniepoint POS check account balance for a customer ATM
You can now use moniepoint POS to check customers account balance using the customer ATM card. Most customers will want you to help them check their balance for them to know how much is in their account before they withdraw. So you can do that on your moniepoint POS
How do I synchronize my transactions on moniepoint POS
In case you notice that your money is not completely credited on your account, you can synchronize your transactions on your Moniepoint POS. This is usually caused as a result of slow network or bad network in your area.
You can synchronize by going to services on your POS after that go to Synchronize which is option 11 on the POS (THE OPTION MIGHT CHANGE FROM TIME TO TIME)
How much commission does Moniepoint give on services
Here are the commissions moniepoint will pay you as an agent when you buy airtime, or pay for Tv subscription for a customer or pay electricity bills for customers
MTN 3% commission
Glo 4% commission
Etisalat 4.5% commission
Airtel 4% commission
FOR TV Subscription.
DStv 2% commission.
GOgtv 2% commission.
PHCH 2% commission.
Startime 2% commission.
How do i upgrade my KYC level on moniepoint
You can upgrade your kyc level from level 1 by going to ACCOUNT when you log in to your moniepoint dashboard
How to fund moniepoint account
Sometimes, you might be out of money on your moniepoint POS and you have a customer that wants to do deposit. The next thing you need to do is to fund your moniepoint account. Here’s how to do that
When you login to your moniepoint account, the first page you will see contains your moniepoint account number which at this time is from ROLEZ BANK to fund your wallet, copy this account number and go to your bank mobile app to do transfer, just the way you do transfer to your friends on your bank app(for any bank you are using) when you want to select bank, chose ROLEZ BANK and put the account number displayed on your moniepoint dashboard
How to change PIN on your moniepoint POS
To change your PIN on the moniepoint POS, go to ACCOUNT by clicking on your name/business name at the top right-hand corner of the login page click on account on the page you will see, scroll down and you will see RESET AUTHORIZATION PIN put your details as seen below
How can i set my moniepoint POS to print 1 receipt only
in case you want to set your moniepoint POS to print a single receipt without the merchant copy follow these steps
go to ACCOUNT by clicking on your name/business name at the top right-hand corner of the login page click on account on the page you will see, scroll down and you will see something like this (as shown below). Make sure you UNTICK the box and click on SAVE CHANGES
Error parsing response while doing deposit on Moniepoint POS
Please use the wifi option while transacting, you can always retry using a sim that has a stable connection and sufficient data
Is Moniepoint POS reliable?
Moniepoint is licensed by the central bank of Nigeria (CBN), they have several high-level licenses that include the MMO license which authorizes them to carry out agency banking services. You can visit moniepoint office at number 12, Wole Ariyo Street, Lekki phase 1., Lagos State, Nigeria. And most often they usually regional offices in some cities and smaller offices around
Why do so many people like Moniepoint POS
People like moniepoint POS because they are
- Low pricing and fair commission
- Excellent network reliability
- instant settlement
- Great customer support and constant network update
Does Moniepoint have a mobile app
Moniepoint has a mobile app that you can download on play store. Just visit play store and type Moniepoint or click here to download the app now https://play.google.com/store/apps/details?id=com.teamapt.moniepoint&hl=en&gl=US
How do i log complain on the Moniepoint POS or platform
You can log any POS complaint you have on your Moniepoint app and it will be resolved within 24 to 48 working hours
In case of dispense error on Moniepoint, will my wallet be credited or money will be sent to the customer account?
For dispense error, if the money is with Moniepoint, the customer’s account will be credited. Not the agent account.
What is Moniepoint Cash back
Moniepoint cashback is the promo run by Moniepoint to give the agent back the charges that Moniepoint use to take as a bonus i.e as a Moniepoint agent, you get to enjoy FREE transfer (the N20 transfer fee is credited back to your cashback account which you can withdraw at any time). Plus you get a 10% cashback on all withdrawal charges you do on the POS (this means if you are supposed to be charged N100 for a withdrawal, Moniepoint will credit you 10% of that N100 back as a bonus which is N10). This promo will last till 31st August 2021
How can I withdraw my Moniepoint casback commision
To withdraw your cashback commission, login to your Moniepoint app or your online dashboard and click on CASHBACK an OTP will be sent to your registered phone number immediately. After confirming the OTP, you can type in the amount you wish to withdraw from your cashback account to your Moniepoint main wallet and then use the money to do whatever you want to use it for in your main wallet.
Getting Moniepoint POS is not as difficult as most people think, but as long as you meet the requirement of been able to do N70,000 daily in withdrawal and you follow the steps in this article, you will definitely get a Moniepoint POS very fast. If you are just starting out and you think you cant meet up with Moniepoint target, i recommend you get a POS from Kudi which is also a reliable company and you can read everything about a Kudi POS here
In case you need any help, you can always contact me on WhatsApp on 08101409501 <<<Click here to chat me on Whatsapp>>>> i am always available to help
Here are some alternative POS you can get instead of Moniepoint POS